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Customers KYC Requirements

Customers KYC Requirements

1. Identity Verification

Please provide one of the following valid documents as a certified copy (do not submit the original):

  • Passport or current travel document (copies must include all pages with signatures, passport number, and any extension dates, if applicable).

2. Address Verification

Please provide one of the following up-to-date documents as a certified copy:

  • Valid international driver’s license (copy only, not the original).
  • Utility bill (water, electricity), landline phone bill, internet or cable/TV bill issued within the last 4 months. Mobile phone bills are not accepted.
  • Bank statement issued within the last 4 months.

3. Document Certification

The certifier must write a verification statement on each document. For multi-page documents, the statement must appear on the first page and be signed on all subsequent pages.

Eligible certifiers (must be currently practicing and registered):

  • Financial institutions
  • Lawyers or legal advisors
  • Notaries public

Certification statements:

When certifying a document, the certifier should include a statement confirming that the copy is a true and accurate reproduction of the original document. The content of the statement may vary slightly, but it should contain the essential information listed below:

  • For documents with photo: A sample statement could be: “I, (full name of certifier), certify that this is a true copy of the original document, and the photo on the document accurately represents the applicant.”
  • For documents without photo

A sample statement could be: A sample statement could be: “I, (full name of certifier), certify that this is a true copy of the original document for (full name of customer).”

Each certified document must include:

  • Full name and signature of the certifier (signed in a personal capacity, not on behalf of a company)
  • Occupation, company, work address, and phone number of the certifier (preferably on company letterhead)
  • Professional registration number (if applicable)
  • Date of certification

Note: The certifier must be currently practicing, and cannot be a relative, friend, or someone living at the same address as the customer. We may contact the certifier to verify the information.

4. General Requirements for Documents

  • Must be certified copies
  • In English, or accompanied by a certified English translation
  • Certification and translation must be performed by the same person
  • Certification date within the last 3 months
  • Printed copies from the internet or branches are not accepted
  • Must display full name and address matching the registered information

5. Important Note

The same document cannot be used to verify both identity and address. Customers must provide different documents to meet Koobiz’s standards and regulatory requirements.

Table of contents

1. Identity Verification

2. Address Verification

3. Document Certification

4. General Requirements for Documents

5. Important Note

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